24/7 Security Monitoring
We watch your family's computers around the clock and send you simple, clear updates about what's safe and what needs attention.
What We Watch For
🛡️ Viruses & Malware
We catch suspicious files, risky downloads, and malicious programs before they can damage your computer or steal data.
Example: You get an alert that something tried to install secretly, and we help you remove it.
⚠️ Unusual Activity
We notice when something strange happens—unexpected logins, unusual file access, or weird network activity.
Example: Your computer starts acting slow or crashing. We spot the problem and tell you what's causing it.
✓ Updates & Protection Status
We make sure your computer has the latest security patches and that your built-in protections are working.
Example: We notice Windows or Chrome needs a critical update and let you know it's ready.
💾 Backups Are Safe
We verify that your backups are running and working, so your photos and files can be recovered if something goes wrong.
Example: "Your last backup was 3 days ago and healthy—your data is protected."
Your Weekly Check-In
Here's what a typical update from us looks like—plain English, no jargon:
Weekly Security Check — Sarah's Laptop
Week of October 7 — Status: Good
Protections are active
Antivirus is on, firewall is working, and no suspicious files detected.
Backup is recent
Last backup: 2 days ago. All your files are safe.
One thing to do: Install updates
Chrome and Windows have security updates available. I can install these for you.
What to do next:
For the updates: Reply to this report with "yes, install updates" and I'll handle the rest. Updates usually take 10–20 minutes and may require a restart.
Timeline: I'll schedule a time that works for you—usually the next evening or weekend—so your computer won't be interrupted during the day.
If you have any questions or concerns about these recommendations, just let me know. We can discuss before I make any changes.
How It Works
Simple steps to get started and stay protected.
Install a Helper App
We install a small monitoring app (takes 5 minutes). It runs quietly in the background—you won't notice it.
Quick Security Tune-Up
First day: We check for updates, verify your protections are on, and make sure backups are working. You start in a good place.
Continuous Watching
The app watches 24/7 for threats, unusual activity, and security problems. If something serious happens, you get an immediate alert.
Simple Weekly (or Monthly) Update
You choose your cadence. Each update shows what's safe, what needs attention, and what I recommend doing next—usually takes 5 minutes to review.
What's Included & Your Privacy
What You Get
- ✓ 24/7 threat detection and monitoring
- ✓ Immediate alerts for serious issues
- ✓ Weekly or monthly status reports (you choose)
- ✓ Help installing updates and fixes
- ✓ Plain-English explanations (no tech jargon)
Your Privacy
- ✓ We never see your personal files or photos
- ✓ We never see your emails or browsing history
- ✓ We only monitor security and system health
- ✓ You can pause or cancel anytime
- ✓ No automatic sharing of your data
Response times: For critical security threats, you'll hear from us the same day (often within hours). High-priority issues get attention within 1 business day. General updates come on your scheduled report date.
Get Peace of Mind
Stop worrying about viruses and security. We've got it covered, and we'll keep you in the loop with simple, clear updates.
Serving Lancaster & Lititz, PA and nearby • Works with Windows and Mac